Questions popping up? Dive into our answers
Here is the place to be to answer all of those burning questions you have about our hotel and your stay! We know that planning a trip can be overwhelming, so we're here to help ease your mind and make your stay as enjoyable as possible. If you don't find the information you're looking for, feel free to contact our hostess and we'll be happy to assist you.
Reservations
It is not possible to reserve a room with a balcony or large bathroom. You can only choose between the different room types listed on the website. You can mention certain room requests when booking, we will do our best to accommodate this.
Payments
Arrival
Check-in is from 3:00 PM to 9:30 PM. If you would like to check in after 9:30 PM, please contact us directly on the day of arrival.
During your stay
You can choose between a stay including or excluding breakfast. If you reserve your breakfast before or during check-in, the rate is € 17.50* per person per day. For reservations made after check-in, or for guests not staying overnight, the price is € 25.00 per person per day.
* The standard breakfast rate is € 25.00. For breakfast reservations made by the time of check-in, a discount of € 7.50 per person is applied to the room rate.
Departure
The standard check out time is 11:00 am. However, when you’ve booked a room via our hotel website you can select a free ‘Late check out’ at 12:00 am. For an extra late check out at 2:00 pm, we charge € 25,00 (depending on the availabilty).
Rates
With a flexible rate of 3 days you can cancel your reservation free of charge if you do this more than 3 days before the arrival date. For a flexible rate of 14 days, cancellation is free of charge if this happens more than 14 days before the arrival date. To be eligible for free cancellation, you must always arrange this in a timely manner via the reservation channel you used.